In our business, we understand that price is really important. But we also know dependability and quality of product are the reasons our industry exists. Immediate response to inquiries, unrivaled technical support, higher yields, short lead times and on-time delivery are just some of the intangibles we deliver with every order. That’s the Federal Metal difference.
And none of that would be possible without the passion, hard work and commitment of everyone on the Federal Metal team. The sorters who check the scrap, the foundry workers who pour the furnace, the inspectors who package the ingot, the lab technicians, sales team and dozens of others dedicated every day to making sure <em>your</em> order is the most important one.
Our full-time quality manager and laboratory technicians are dedicated to accurate testing of every melt. We never compromise on quality—we do it right and are proud of it.
We respond to your needs quickly and have empowered everyone on our sales staff with pricing authority to ensure your satisfaction is guaranteed. On every order.
You can expect straight answers and honest reporting, even when the results are not in our favor. If it’s wrong, we make it right and earn your trust through our actions.
<span style=”color: #ffffff;”>For more than 100 years, we have been driven by the same core values that our founder, Joseph Nagusky, instilled back in 1913. They continue to shape the way we treat our employees, and our employees treat our customers every day.</span>
We believe in the importance of people as individuals.
We believe that our achievements are a result of the combined efforts of each individual.
We believe in the importance of details and doing the job right.
We believe in providing superior quality and service on every order.
We believe communication is the bedrock of success, internally and with our customers.
We believe that action, innovation and experimentation will most often bear fruit.
We believe in being the best. All the time. Every day.
19885 Detroit Rd, Box 231
Rocky River, OH 44116
Phone 440.477.5539
E-mail info@harvestquest.com